ad345 Terms & Conditions

1. Introduction

Welcome to ad345, Bangladesh's trusted online gaming destination. These Terms & Conditions ("Terms") form a legally binding agreement between you ("the Player") and ad345 ("the Platform", "we", "us"). By creating an account, accessing ad345.app, or placing any bet, you confirm that you have read and accepted these Terms in full.

These Terms apply to all products on the Platform — sports betting, cricket betting, live casino, slots, crash games, and all promotional offers. If you do not agree with any provision, you must immediately stop using the Platform. Continued use constitutes ongoing acceptance.

2. Eligibility

To register and use ad345, you must meet all of the following eligibility criteria at all times:

• You must be at least 21 years of age. Players under 21 are strictly prohibited from registering or using this Platform in any capacity.
• You must be a natural person acting on your own behalf, not on behalf of any third party, corporate entity, or syndicate.
• You must not be registered on any self-exclusion list or have a current voluntary exclusion in place on the Platform.
• You must not be an employee, director, agent, or close family member of an ad345 employee or any affiliated company.
• You must provide accurate, complete, and current registration information including your full legal name, date of birth, and a valid contact method.

ad345 reserves the right to request identity verification documents at any time, including a National ID (NID), passport, or utility bill. Failure to provide satisfactory verification may result in account suspension or permanent closure. We take age-verification obligations seriously to ensure minors are never exposed to gambling services.

3. Account Registration & Security

Each player may hold only one registered account on ad345. Opening duplicate or multiple accounts — using different email addresses, phone numbers, payment methods, or devices — is strictly prohibited and will result in all associated accounts being suspended or closed, with any balances forfeited. By registering, you agree to the following:

• You are solely responsible for maintaining the confidentiality of your username and password. Never share your login credentials with any third party.
• You must notify ad345 immediately if you suspect any unauthorised access to your account. Contact us at [email protected].
• ad345 is not liable for losses resulting from sharing your account credentials or failing to maintain adequate security of your login details.
• Accounts must be registered under your own true identity. Using a pseudonym, fictitious identity, or another person's details is grounds for immediate termination.

ad345 reserves the right to close or suspend any account at its sole discretion, including where a breach of these Terms is suspected. Where account closure results from a confirmed material breach, any pending bonus balances will be forfeited. Verified genuine balances will be returned within a reasonable timeframe subject to standard KYC checks.

4. Deposits & Withdrawals

ad345 supports a range of convenient local payment methods tailored for Bangladeshi players. All transactions are conducted in Bangladeshi Taka (BDT). The following rules govern all deposits and withdrawals:

• Accepted deposit methods include bKash, Nagad, Rocket, Upay, and bank transfers via Dutch-Bangla Bank, City Bank, BRAC Bank, and Sonali Bank. Minimum deposit amounts and processing times are detailed on the payment page.
• Withdrawals will only be processed to the same payment method used for the corresponding deposit. Third-party withdrawals are strictly prohibited.
• All withdrawals are subject to standard KYC verification. Players must submit valid identity documents before their first withdrawal is processed.
• ad345 does not accept deposits made using credit facilities, borrowed funds, or funds derived from any illicit activity. Deposits must originate from accounts held in your own name.
• ad345 reserves the right to delay or decline any withdrawal request pending further investigation where fraud, money laundering, or a breach of these Terms is suspected.

Processing times vary by method. Standard withdrawals are completed within 1-5 business days, subject to verification. ad345 is not responsible for delays caused by payment processors or banking institutions. For payment queries, contact our 24/7 support team at [email protected].

5. Bonuses & Promotions

ad345 offers various bonuses and promotions to both new and existing players, including welcome bonuses, free spins, reload bonuses, and seasonal offers tied to events such as BPL, IPL, Eid, and Pohela Boishakh. All bonuses are subject to the following general terms:

• Each bonus carries specific wagering requirements (rollover). Unless otherwise stated, the standard wagering requirement is 20x the combined bonus and deposit amount before any withdrawal can be requested.
• Bonuses are for recreational use only. Any form of bonus abuse — including matched betting, arbitrage, or systematic exploitation of promotions — will result in the forfeit of all bonus funds and associated winnings.
• The welcome bonus is available only to newly registered players making their first qualifying deposit of ৳500 or more. Existing players are not eligible for the welcome bonus.
• Free spins, where awarded, must be used within 7 days of issue. Winnings from free spins are subject to a 15x wagering requirement before withdrawal.
• ad345 reserves the right to amend, withdraw, or cancel any promotion at any time with or without prior notice. In any bonus dispute, the decision of ad345 is final.

6. Responsible Gaming

ad345 is firmly committed to promoting responsible gaming. Gambling should be an enjoyable leisure activity, and we encourage all players to set personal deposit limits, time limits, and wager limits from within their account settings. The following tools are available to all registered players:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit. Requests to lower a limit take effect immediately; requests to increase a limit are subject to a 24-hour cooling-off period.
• Time-Out: Take a short break from gambling by activating a time-out of 24 hours, 7 days, or 30 days. During a time-out your account will be temporarily restricted from placing bets or accessing the casino.
• Self-Exclusion: If gambling is negatively affecting your life, you may request a permanent self-exclusion by contacting our support team. A self-exclusion cannot be reversed for a minimum period of 6 months.

ad345 is dedicated to protecting vulnerable players. For players aged 21 and above only. If you are concerned about your gambling habits or those of someone you know, please seek help from a qualified support organisation or contact our team at [email protected]. We respond within Bangladesh Standard Time (BST, UTC+6) business hours.

7. Prohibited Activities

The following activities are expressly prohibited on ad345. Any player found engaging in prohibited activities will have their account suspended or closed, all winnings forfeited, and may be reported to relevant authorities:

• Money laundering or using the Platform to process proceeds from any illegal or criminal activity. ad345 is committed to full AML (Anti-Money Laundering) compliance.
• Using automated software, bots, scripts, or any form of artificial intelligence to gain an unfair advantage in any game or wagering activity.
• Collusion, match-fixing, or conspiring with other players to manipulate the outcome of any sporting event or casino game.
• Attempting to hack, reverse-engineer, or compromise the security or integrity of the Platform or any of its associated systems.
• Opening or operating multiple accounts under your own or fictitious identities to exploit bonuses, promotions, or any other Platform feature.

ad345 employs advanced fraud detection tools to identify unusual activity. All suspicious activity is investigated thoroughly. Players found in violation of these prohibitions are not eligible for any dispute resolution, and no appeal will be considered where account closure directly results from confirmed prohibited activity.

8. Intellectual Property

All content on ad345 — including text, graphics, logos, icons, images, audio and video clips, data compilations, and software — is the exclusive intellectual property of ad345 or its licensed content providers, protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment.

You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit any material from ad345 without prior written consent. Unauthorised use of Platform content may result in legal action.

9. Limitation of Liability

To the fullest extent permitted by applicable law, ad345, its officers, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, loss of data, service interruption, computer damage, or system failure — arising from or related to your use of, or inability to use, the Platform or its content.

ad345 makes no warranty that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an 'as is' and 'as available' basis. We recommend all players use up-to-date antivirus software and maintain secure internet connections when accessing ad345, particularly on public Wi-Fi in locations such as Dhaka, Chittagong, or Sylhet.

10. Privacy & Data Protection

ad345 is committed to safeguarding the personal data of all registered players. By using the Platform, you consent to the collection, storage, and processing of your personal information in accordance with our Privacy Policy, which forms an integral part of these Terms. We collect only the data necessary to operate the Platform, verify your identity, process payments, and improve your experience.

Your data will never be sold to third parties for marketing purposes. We use SSL encryption and industry-standard security protocols to protect all data transmitted between your device and our servers. For full details on how your information is used, please review our Privacy Policy at ad345.app/privacy-policy.

11. Amendments to Terms

ad345 reserves the right to revise, update, or replace any part of these Terms at any time by posting the updated version on the Platform. The date of the most recent revision will always be displayed at the top of this page. Material changes will be communicated to registered users via email or on-site notification at least 7 days before they take effect, where practicable.

Your continued use of the Platform after the effective date of any revised Terms constitutes your binding acceptance of those changes. If you do not agree to the revised Terms, you must cease using the Platform immediately and, if applicable, request account closure by contacting [email protected].

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. Any dispute arising out of or relating to these Terms shall first be referred to the ad345 customer support team for informal resolution. If the matter cannot be resolved informally within 30 days, both parties agree to seek resolution through binding arbitration. ad345's decision on all Platform matters — including game outcomes, account status, and bonus eligibility — shall be final and binding, subject only to manifest error or fraud. For formal queries or complaints, contact us in writing at [email protected]. Our support team is available 24/7, operating on Bangladesh Standard Time (BST, UTC+6).